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Blog posts

The latest from Insite Energy on the heat network industry

Insite’s blog posts cover all things heat networks, including the latest regulations, how to manage them as a client, and how to live on them as a resident. Our insights are packed with information, advice and tips to help you navigate district heating.

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The Energy Bill Discount Scheme (EBDS) & heat network discount: details & next steps for heat suppliers

22nd March 2023

Updated on: 7th Sep. 2023. The EBDS is set to replace the EBRS from 1st April 2023, and will run until 31st March 2024. Heat suppliers must apply for the additional heat network discount.

In conversation with Insite's Head of Customer Services: Creating an award-winning customer services team

16th March 2023

In this interview, we explore how Insite's Head of Customer Services has helped us to consistently hold the highest Trustpilot rating in the UK’s heat network metering & billing market.

Five ways to help your heat network residents save energy and money

17th January 2023

Use this Big Energy Saving Week to implement our five tips and tricks to help your residents through the energy crisis.

Insite’s Insight: What does the Energy Bill Relief Scheme mean for you and your residents?

5th December 2022

BEIS has announced a non-domestic energy bills discount. As a heat supplier, it is your responsibility to inform your residents on how this will impact their heat tariff.

‘my insite’ web-app gives heat network residents greater control of their energy accounts

16th November 2022

Insite Energy’s new customer portal provides flexible payment methods and increased visibility on energy spend for residents, aiming to improve cash flow for clients.

Key takeaways from the #NCSW2022 webinar: Great customer service for heat networks

27th October 2022

Three experts from across the industry discussed what customer service in heat networks should look like and how it can be achieved.

Insite Energy’s Managing Director spoke at keystone event discussing affordable quality homes and decarbonisation challenges

7th September 2022

Anthony Coates-Smith addresses how KURVE can deliver quality, sustainable homes that remain affordable.

Local authority chooses KURVE web-app for heat network metering

25th July 2022

A cost-efficient metering & billing option helped to introduce a convenient and easy to use technology to Spelthorne Borough Council’s residents.

Insite Energy secures second ESCo Manager contract with Telford Homes

14th March 2022

Enabling a high-quality of service for their residents, leading London-focused developer chooses Insite’s ESCo Manager yet again.

Insite Energy launches new ESCo Manager Service for developments with heat networks

25th January 2022

Leading London-focused property developer, Telford Homes, is the first housing provider to sign up to a new energy management service from Insite Energy.

Insite Energy is registered by the FCA for anti-money laundering.