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Smart metering and billing services for heat networks


Providing support throughout the life of your heat network. We manage metering, billing, and maintenance solutions for more than 28,000 residential meter points over 230 heat networks in the UK.

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For over 10 years, Insite Energy has provided heat network services to developers, housing associations and local authorities, managing agents, contractors, and build-to-rent operators. We work with our clients, whether it’s a brand-new site or a retrofit scheme, from installation right through to the occupation of properties, offering end-to-end metering, billing, and maintenance solutions.

Supporting you through your residents

With our ‘Excellent’ Trustpilot rating, and the longest opening hours in the industry, our clients and residents are carefully looked after by our dedicated customer service team.

Our services

We provide bespoke solutions to deliver hassle-free data collection via automatic meter reading (AMR) systems, and billing through monthly credit billing or pay-as-you-go (PAYG) services. We also offer online reporting, tariff setting and installation and maintenance services.

Case study - Metering & Billing (KURVE)

Local authority chooses KURVE web-app for heat network metering, Benwell House

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Case study - ESCo Manager (Guru Hub II)

Insite Energy secures second ESCo Manager contract with Telford Homes, The Lock

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Case Study - ESCo Manager (Guru Hub II)

Telford Homes is first to sign up to Insite's ESCo Manager service

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GOLD Winners of...

Contact Centre - Small

Customer Experience for SMEs

at the UK Customer Experience Awards (CXA) 2021


Trustpilot


Contact our sales team

techsales@insite-energy.co.uk


We aim to respond to all enquiries within 24h.

For any residential enquiries, please email customerservice@insite-energy.co.uk

0207 038 9117


Our opening hours are 9am-5:30pm

For any residential enquiries, you can find your scheme-specific phone number on the 'My development' page.

Accreditations & Partners

Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.