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Who are Insite Energy

Insite Energy provides heat network metering, billing and payment services to private housing and commercial developers, housing associations, managing agents, landlords and contractors throughout the UK, supporting them throughout their life.

Established in 2009, we have grown significantly and are continuing to grow with expanding services across maintenance and compliance, as well as our core offering, with offices in both London and Peterborough.

At the 2021 UK Customer Experience Awards (CXA) we won Gold for the ‘Contact Centre – Small’ Award and ‘Customer Experience for SMEs’ Award. We also won the 2020-21 Decentralised Energy Award for ‘Heat and Efficiency: Digital Innovation’. Along with our ‘Excellent’ Trustpilot rating, averaging 4.7 Stars - these achievements are a testament to our fantastic people.

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Our strength comes from our expertise, creativity, and market-leading technology. We provide exceptional service to our clients and customers. Our people make this happen. We value every employee and their contribution to our continued success and growth and are committed to supporting our people to develop and grow with us.

Be part of our team

We hire committed, passionate and motivated team players. We offer candidates a competitive salary and benefits package as well as perks such as access to our wellbeing hub and a rewards and discounts scheme. In addition to this, we provide fantastic office environments and company social events for those wanting to take part. 

If you want to be part of our team, check out our vacancies below.

Nothing for you at the moment? We always welcome speculative CVs. If you wish to send your CV, please email:

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Careers - Job List

GDPR info for Applicants

We are committed to ensuring your privacy is protected. As part of any recruitment process, we gather and process your personal information. We do this in accordance with our Privacy Notice, and in compliance with the relevant data protection regulation and laws. Our Privacy Notice provides you with the necessary information regarding your rights and our obligations, and explains how, why, and when we process your personal data. 

We have a Data Protection Officer to oversee compliance with our Privacy Notice. If you have any questions about how we handle your personal data or our Privacy Notice, then please contact us at

You can view our Privacy Notice here


We have a preferred supplier list (PSL) of recruitment agencies that we use. We therefore do not accept CVs from agencies not on our PSL.

Equality, diversity & inclusion

We are committed to equal opportunities for all. We recognise that our employees bring their own unique capabilities, experiences, and characteristics to our workplace. We are committed to promoting diversity and creating a community where inclusiveness is nurtured and valued, and which reflects the diversity we encounter in our customers. 

Insite's values

The Insite values are the beliefs, philosophies, and principles that drive our business. To truly capture the essence of our company's DNA, our employees worked together to define them.

Wow me!

We put the customer and the client first by responding quickly, positively and going above and beyond.

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We can be counted on. We follow up and keep our promises, providing innovative solutions as we go along.

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One Team

Team is everything at Insite. We support each other, share ideas, and listen to each other. We deliver more when we work together.

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We are committed to being the best at what we do. We don’t stand still. We seek to continuously improve.

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We care about each other, our clients, and our customers. We commit to honesty, openness, integrity and valuing everyone’s uniqueness.  

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Doing right with Insite

In 2022, we launched our first ever corporate social responsibility (CSR) strategy. The core drive across all sectors of our strategy is to work as an environmental friend within the heat network and low carbon energy industry whilst recognising the larger community around us. Our focuses are on:

  • Supporting our employees (people & workplace)
  • Renewing our world (environment)
  • Connecting our communities (community)
  • Empowering our network (marketplace)

Each of these is explored in more detail on our CSR strategy page.

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Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.