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The Silk District, Whitechapel

HEATING & HOT WATER SUPPLIER
Tel: 0300 124 5236
METERING & BILLING AGENT
Tel: 0120 031 6010

Make a payment: KURVE pay-as-you-go (PAYG)

Using the KURVE web-app, you can make an online, one-off payment towards your bill, or set up a recurring payment.  

For details on how to pay using a different payment method, please refer to our ‘Ways to top up your PAYG meter’ page.   

Make a payment: credit billing

Using our customer portal, 'my insite', you can make an online, one-off payment towards your bill, or set up a variable or payment plan Direct Debit.  

For details on how to pay using a different payment method, please refer to our ‘Ways to pay your bill’ page.  

Get in touch

Call 0120 031 6010

Lines are open:
Mon-Fri 9am-8.30pm
Sat 9am-5.30pm

Or contact us any time using our contact form - our aim is always to get back to you within 24 hours.

How are you charged for your heating and hot water?

Find out more about your charges for heating and hot water below.

Who supplies your heating and hot water?

Your home is connected to a district heating network, which is owned and managed by your Heat Provider. Find out more below:

Insite Energy is registered by the FCA for anti-money laundering.