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How does 'my insite' work?

Our customer portal 'my insite' was developed from listening to resident feedback, allowing you greater visibility of and ease of managing your energy account with Insite Energy.

Whether you're a credit billed or pay-as-you-go (PAYG) customer, you can make online payments, view your latest balance, payment history, and statements through our web-app. 

Click below to log-in or register. 

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'my insite' features for PAYG residents

  • View your current account balance & debt balance
  • Manage all utilities through one log-in
  • Make online payments
  • Set-up a balance-based or date-based automatic top-up
  • View your payment history
  • View your annual account statements
  • Store & manage payment cards
  • View & manage your contact details
  • Get in touch

How to use 'my insite': 

A complete guide for credit billed residents


Video coming soon

'my insite' features for credit billed residents

  • View your current account balance
  • Make online payments
  • Set-up a variable or payment plan Direct Debit
  • View your payment history
  • View your monthly bills
  • View your annual account statements
  • View & manage your contact details
  • Submit manual meter readings
  • Get in touch

Insite Energy is registered by the FCA for anti-money laundering.