How does my Secure System work?
Your heating and hot water use is measured using a Secure Liberty Connect System, a smart energy meter and heating and hot water controller, all in one. This ensures you are only charged for what you actually use along with a daily standing charge.
The Secure System is a popular metering and billing solution, which is linked to our 'PayPoint' payment system. Your system allows you to easily monitor your heat & hot water use, as well as the payments you make.
Your Secure System sends your meter readings to us automatically, so you don't need to take them manually and is connected to Insite Energy’s payment system via the internet, so it always knows how much credit you’ve purchased.