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Smart metering, billing and payments for heat network residents


Serving thousands of homes throughout the UK to help you manage and pay for your heating and hot water.

Insite Energy manage the metering and billing for multiple utilities on behalf of your heat provider. We connect to the meter in your property remotely, accurately measuring your consumption so you only ever pay for what you use.

Register your account


If you have just moved in, you can register a new pay as you go account here.  

Make a Payment


There are a number of ways to pay for your heating and hot water. Find all the information you need to manage your bills here.

Learn more about where your heating and hot water comes from


The heating and hot water for your home is supplied by a heat network. A heat network (also known as a communal or district heating system), provides heating and hot water to each home in your building from a single, central source - such as a large boiler in a basement plant room.

Insite Energy is registered by the FCA for anti-money laundering, not regulated.
Only banks, building societies, financial services and insurance/re-insurance companies are regulated.