Planned PayPoint maintenance – Saturday 30th August 2025
We'd like to let you know about some upcoming planned maintenance work for PayPoint services due to take place on Saturday 30th August 2025, between 04:00am and 09:00am.
During this time, online payments, payments via our IVR (Interactive Voice Response) service, and over-the-counter payments will be unavailable for Guru, Secure and KURVE pay-as-you-go (PAYG) residents.
To avoid disruption to your energy supply, we recommend PAYG residents utilise their emergency credit or make any top-ups either before 04:00am or after 09:00am on Saturday 30th August 2025.
We apologise for any inconvenience this may cause and appreciate your understanding while this essential work is completed.
Thanks,
Team Insite