General queries
If you need to raise a query, please fill in the form below. We aim to get back in touch with you within 24 hours of receiving your enquiry.
To call us, please search for your building name or postcode on our 'Your home' page to find your dedicated customer service team number.
To email us, please email customerservice@insite-energy.co.uk
If you wish to speak with us over webchat, click on the icons below in the grey bar. This bar will appear when an agent is available to speak with you.