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Guru Hub - How It Works

Your heating and hot water use is measured using a Guru Hub, a smart energy meter. This ensures you are only charged for what you actually use along with a daily standing charge.

The Guru Hub is a popular metering and billing solution, which is linked to our “PayPoint” payment system. Your Guru Hub allows you to easily monitor your heat & hot water use, as well as the payments you make.

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We have two types of Guru Hub meter in use: see below for information on the Guru Hub 1 and Guru Hub 2

Guru Hub Mark 1

Click here for a guide to the functions on your Guru Hub Mark 1

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Guru Hub Mark 2

Click here for a guide to the functions on your Guru Hub Mark 2

What is a heat network?

A heat network (also known as a communal or district heating system), provides heating and hot water to each home in a building from a single, central source - such as a large boiler in a basement plant room. 

What is a pay-as-you-go meter?

A pay-as-you-go meter connects directly to your home’s utility supply, accurately measuring the amount of energy used to heat your home & hot water.

Accreditations & Partners

Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.