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Continue to siteIf you need to raise a query, tell us you’re moving or submit a meter read, please select from the options provided below. We aim to get back in touch with you within 24 hours of receiving your enquiry.
To call us, please search for your development in our 'My development' section to find your dedicated customer service team number.
To email us, please email customerservice@insite-energy.co.uk
If you wish to speak with us over webchat, click on the icons below in the grey bar. This bar will appear when an agent is available to speak with you.
Please see our busiest call times below. Based on this, we would recommend for you to call us on Fridays, Saturdays, or in the evening on weekdays.
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