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Your welcome brochure has useful information about how we bill your home
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We have a number of ways for you to top up your account online, all managed through our secure payment portal - Flexipay.
The heating and hot water for your home is supplied by a district heat network, which is owned and managed by your Heat Provider.
Insite Energy manages the metering and billing on behalf of your Heat Provider, so only the charges and payments for your heating and hot water are handled by us.
Your heating and hot water supplier is Greenside Views Management Ltd c/o HML PM Ltd.
To contact your Heating and Hot Water supplier, please call 0208 662 8800.
Find out more about your charges for heating and hot water below.
Your home is connected to a district heating network, which is owned and managed by your Heat Provider. Find out more below:
The heating and hot water that you use in your home is measured using a smart energy meter or a heat meter. This means you will only ever pay for the amount you use.
Below are the meter types used in your development.
To give you full control of your energy account, KURVE has been selected as the prepayment method for your development.
This easy-to-use web-app gives you full access to your energy account and hourly consumption data, allowing you to monitor your energy usage on a real-time basis. KURVE communicates with the Kamstrup heat meter in your home, collecting your meter reads remotely and automatically, so you don’t need to take them manually.
KURVE also has a built-in PayPoint platform allowing you to make quick online card payments, which are applied to your account balance within one hour.
As KURVE has been designed as a web-app this means you can access your account on any internet-connected device whenever and wherever you are.
Your welcome brochure has useful information about how we bill your home
Call 0345 873 1126
Lines are open:
Mon-Fri 9am-8.30pm
Sat 9am-5.30pm
Or contact us any time using our contact form - our aim is always to get back to you within 24 hours.