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Earlsfield Green Block C

HEATING & HOT WATER SUPPLIER
Tel: 0208 354 5500
METERING & BILLING AGENT
Tel: 0203 936 4419

Make a payment: KURVE pay-as-you-go (PAYG)

Using the KURVE web-app, you can make an online, one-off payment towards your bill, or set up a recurring payment.  

For details on how to pay using a different payment method, please refer to our ‘Ways to top up your PAYG meter’ page.   

Development information

Please download the below brochure for more information specific to your development.

Welcome Brochure Download Now

Get in touch

Call  0203 936 4419

Lines are open:
Mon-Fri 9am-8.30pm
Sat 9am-5.30pm

Or contact us any time using our contact form - our aim is always to get back to you within 24 hours.

About Your Development

The heating and hot water for your home is supplied by a district heat network, which is owned and managed by your Heat Provider.

Insite Energy manages the metering and billing on behalf of your Heat Provider, so only the charges and payments for your heating and hot water are handled by us.

Your heating and hot water supplier is  Octavia Housing 

To contact your Heating and Hot Water supplier, please call  0208 354 5500.

How are you charged for your heating and hot water?

Find out more about your charges for heating and hot water below.

Who supplies your heating and hot water?

Your home is connected to a district heating network, which is owned and managed by your Heat Provider. Find out more below:

About your meter

The heating and hot water that you use in your home is measured using a smart energy meter or a heat meter. This means you will only ever pay for the amount you use.

Below are the meter types used in your development.

KURVE web-app (PAYG)

To give you full control of your energy account, KURVE has been selected as the prepayment method for your development.

This easy-to-use web-app gives you full access to your energy account and hourly consumption data, allowing you to monitor your energy usage on a real-time basis. KURVE communicates with the Kamstrup heat meter in your home, collecting your meter reads remotely and automatically, so you don’t need to take them manually.

KURVE also has a built-in PayPoint platform allowing you to make quick online card payments, which are applied to your account balance within one hour.

As KURVE has been designed as a web-app this means you can access your account on any internet-connected device whenever and wherever you are.

To find out more information about how your KURVE web-app works, please click here

Insite Energy is registered by the FCA for anti-money laundering.