Moving In form

We hope you're enjoying settling into your new home.

To allow us to set up an account for your new property, please complete the below form to notify us that you have moved into a property we provide the metering and billing for. If you require urgent help or have no supply, please call our customer service team by finding your dedicated scheme-number on the 'My development' page.

Please note that all change of tenancies can take 5-21 working days to process. You may also be charged a change of tenancy fee. If you are on pay-as-you-go (PAYG) billing, this fee will be added to your PAYG hub. If you are on credit billing, this fee will be added to your first bill.