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Lion Wharf

HEATING & HOT WATER SUPPLIER
Tel: 0189 567 1100
METERING & BILLING AGENT
Tel: 0132 262 3066

Make a Payment

We have a number of ways for you to top up your account online, all managed through our secure payment portal - Flexipay.

About Your Development

The heating and hot water for your home is supplied by a district heat network, which is owned and managed by your Heat Provider.

Insite Energy manages the metering and billing on behalf of your Heat Provider, so only the charges and payments for your heating and hot water are handled by us.

Your water is supplied by Castle Water.

Your electricity is supplied by Crown Gas & Power.

Your heating and hot water supplier is Lion Wharf (Isleworth) Management Company Ltd.

For maintenance queries, please contact Bellway Customer Care on 0189 567 1100 as Insite Energy will not be able to help you with this. 

How are you charged for your heating and hot water?

Find out more about your charges for heating and hot water below.

Who supplies your heating and hot water?

Your home is connected to a district heating network, which is owned and managed by your Heat Provider. Find out more below:

About your meter

The heating and hot water that you use in your home is measured using a smart energy meter or a heat meter. This means you will only ever pay for the amount you use.

Below are the meter types used in your development.

Download Brochure

Your welcome brochure has useful information about how we bill your home





Insite & You Download Now

Get in touch

Call 01322 623 066

Lines are open:
Mon-Fri 9am-8.30pm
Sat 9am-5.30pm

Or contact us any time using our contact form - our aim is always to get back to you within 24 hours.

Insite Energy is registered by the FCA for anti-money laundering, not regulated.
Only banks, building societies, financial services and insurance/re-insurance companies are regulated.