Development information
Please download the below brochure for more information specific to your development.
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Continue to siteUsing the KURVE web-app, you can make an online, one-off payment towards your bill, or set up a recurring payment.
For details on how to pay using a different payment method, please refer to our ‘Ways to top up your PAYG meter’ page.
Please download the below brochure for more information specific to your development.
Call 0203 936 4439
Lines are open:
Mon-Fri 9am-8.30pm
Sat 9am-5.30pm
Or contact us any time using our contact form - our aim is always to get back to you within 24 hours.
The heating, hot water & potable water for your home is supplied by a district heat network.
Insite Energy manages the metering and billing on behalf of your Heat Supplier, so only the charges and payments for your heating, hot water & potable water are handled by us.
Your Heat Supplier is Cambridge City Council c/o Warwick Estates.
In instances where Insite Energy cannot assist, you can call the Managing Agent on 0800 666 6768 or email on kayleigh.tuvey@warwickestates.net.
Find out more about your charges for heating and hot water below.
Your home is connected to a district heating network, which is owned and managed by your Heat Provider. Find out more below:
The heating and hot water that you use in your home is measured using a smart energy meter or a heat meter. This means you will only ever pay for the amount you use.
Below are the meter types used in your development.
To give you full control of your energy account, KURVE has been selected as the prepayment method for your development.
This easy-to-use web-app gives you full access to your energy account and hourly consumption data, allowing you to monitor your energy usage on a real-time basis. KURVE communicates with the Kamstrup heat meter in your home, collecting your meter reads remotely and automatically, so you don’t need to take them manually.
KURVE also has a built-in PayPoint platform allowing you to make quick online card payments, which are applied to your account balance within one hour.
As KURVE has been designed as a web-app this means you can access your account on any internet-connected device whenever and wherever you are.
To find out more information about how your KURVE web-app works, please click here.