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Neasden Lane (Brunswick House)

HEATING & HOT WATER SUPPLIER
0300 500 8000
METERING & BILLING AGENT
0120 031 6041

Make a payment: Secure pay-as-you-go (PAYG)

Using our customer portal, 'my insite', you can make an online top-up, or set up an automatic top-up.  

For details on how to pay using a different payment method, please refer to our ‘Ways to top up your PAYG meter’ page.

Make a payment: credit billing

Using our customer portal, 'my insite', you can make an online, one-off payment towards your bill, or set up a variable or payment plan Direct Debit.  

For details on how to pay using a different payment method, please refer to our ‘Ways to pay your bill’ page.  

Development information

Please download the below brochure for more information specific to your development.

Neasden Lane (Brunswick House) Prepay Brochure DOWNLOAD NOW Neasden Lane (Brunswick House) Credit Billing Brochure DOWNLOAD NOW Tariff Breakdown Download Now

Get in touch

Call 0120 031 6041

Lines are open:
Mon-Fri 9am-8.30pm
Sat 9am-5.30pm

Or contact us any time using our contact form - our aim is always to get back to you within 24 hours.

How are you charged for your heating and hot water?

Find out more about your charges for heating and hot water below.

Who supplies your heating and hot water?

Your home is connected to a district heating network, which is owned and managed by your Heat Provider. Find out more below:

Insite Energy is registered by the FCA for anti-money laundering.