Add an authorised contact to your heat network account

Add an authorised contact

1. Account details

If you’d like a property manager, family member or carer to support you with managing your account, you can set them up as an authorised contact. This means we can speak to them about your account if you ever need help managing things.

Account number*

If you are credit billed, please enter your 8-digit account number. If you are on PAYG, please enter your 19-digit payment number. This can be found in your welcome email, within ‘my insite’ or on your bill.

Development name

Flat number*

Building name

House number*

Street name*

City*

Postcode*

Phone*

Email*

* Indicates a mandatory field

Who's responsible for what?

What to do when I have an issue with my energy supply?

Manage your Insite Energy account

Add an authorised contact

1. Account details

Add an authorised contact

2. Authorised contact details

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