Welcome to
Kiln Works Estate
Below you'll find some helpful documents to make things easier for you. The welcome brochure explains how your heat network works, how you're charged, how to make payments, and manage your account via our customer portal. The tariff breakdown outlines your current charges.
To know who to contact, please refer to this FAQ.
To know who to contact, please refer to this FAQ.
Notting Hill Genesis
Heat supplier
Your heating & hot water is supplied through a communal energy system. Your heat supplier owns and operates this system and is responsible for providing energy to your home.
0203 815 0000
Insite Energy
Metering & billing provider
Insite Energy manage the equipment that tracks your energy use and send bills and payment requests based on what you’ve used. We also handle payments, account queries, and support if something goes wrong with your meter or billing.
0120 031 6243
We’re here to help
Need some help managing your energy account? You can get in touch with our customer service team, find answers to FAQs, or fill in a form using the options below.
