Welcome to

Kensington Row & Royal Warwick Square

We've put together some helpful documents to make things easier for you. The welcome brochure explains how your heat network works, how you're charged, how to make payments, and manage your account via our customer portal. The tariff breakdown outlines your current charges. You can download them below.
SEH Manager Ltd & SEH Nominee Ltd c/o St Edwards Homes Ltd
Heat supplier Your heating & hot water is supplied through a communal heat network. Your heat supplier owns and operates this system and is responsible for providing reliable energy to your home.
Insite Energy
Metering & billing provider and emergency contact Insite Energy manage the heat network on behalf of your heat supplier. As your ESCo Manager, we oversee metering & billing, maintenance, and day-to-day operations to keep things running smoothly. Any issues with your meter, billing, payments or heating & hot water supply? Please, contact us.
0120 031 6252
Rendall & Rittner Ltd
Emergency contact If you’re experiencing issues with your heating or hot water supply, or notice a leak, please contact your emergency contact. They’re responsible for maintaining your heat network and resolving faults.
Your ESCo Manager welcome brochure for Secure Pipit 500 accounts
Download
Your tariff breakdown for Secure Pipit 500 accounts
Download
Your ESCo Manager welcome brochure for credit billing accounts
Download
Your tariff breakdown for credit billing accounts
Download

We’re here to help

Need some help managing your energy account? You can get in touch with our customer service team, find answers to FAQs, or fill in a form using the options below.