The Silk District, developed by Mount Anvil, provides both pay-as-you-go (PAYG) and credit billing options via the KURVE smart metering web-app.
Flexible payment options with PAYG and credit billing
116 of the new homes are managed by housing association L&Q, with the remainder privately owned. All homes will use KURVE for metering & billing. Private residents use monthly credit billing, while L&Q properties will use pay-as-you-go (PAYG). Using the KURVE web-app, L&Q’s residents can control their heating, view consumption history and make payments online. They can access their account from any internet-connected device. This is the first time KURVE, which launched in 2019, has been used for credit billing.
“At Mount Anvil we’re always focused on delivering both quality and value to residents. KURVE gives us the advanced smart meter functionality we wanted in a really user-friendly way and without the need to install costly metering devices in each home. It’s just what we needed. In the past, we’ve struggled to justify the expense of PAYG smart metering, but KURVE has changed the cost-balance equation significantly. We made substantial savings at The Silk District, given the size of site,” said Phil Oades, Estate Manager at Mount Anvil.
How the KURVE web-app helps manage costs
At around £600 per unit, the cost of hardware installation is a major barrier to take-up of conventional hard-wired smart meters. KURVE is designed to make smart metering services more accessible and affordable for heat network users.
Easy access to real-time usage data can reduce energy consumption by around 20%.
Individual metering is also a legal requirement in most cases. It also helps network managers to quickly spot, diagnose and remotely fix any issues affecting the efficiency of the system, avoiding user complaints, engineer callouts or prolonged energy waste.
“Mount Anvil wanted the energy billing for the entire site to come under the KURVE brand, but with different payment solutions available to the customer base,” explains Emily McAlindon, Commercial Director, which created KURVE in partnership with SAV Systems. “Although KURVE is primarily a PAYG app – a billing method many housing providers select to effectively mitigate heat debt – we developed it with multiple flexible billing options. Insite has a long history of working with Mount Anvil on both PAYG and credit billing deployments. We hope to see our affordable KURVE solution selected on even more of Mount Anvil sites going forward.”
A downloadable PDF version of The Silk District case study is also available.
