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KURVE reduces costs by 60% at new Mitcham development

    KURVE, the UK’s first digital pay-as-you-go (PAYG) web-app for heat networks, has delivered significant savings on energy metering costs at Greenside Views. The development comprises one, two and three-bedroom flats in Mitcham, South West London. Greenside Views is the first KURVE site to go live, following its announcement last year.
    Computer‑generated image of the Greenside Views residential development, showing a mid‑rise apartment building with brick and light‑coloured façades, balconies on multiple levels, and a pitched roof. The building sits alongside a road with parked cars, trees, and landscaped planting under a clear blue sky.
    Greenside Views development achieved significant operational efficiencies through the implementation of KURVE’s smart metering solution.

    How KURVE delivered 60% cost savings

    Lotus Trident reviewed three PAYG options: KURVE and two in-home display-dependent solutions. KURVE reduced installation and hardware costs by 60%, saving around £33,000 compared to the alternatives. As a result, Lotus Trident selected it for the 89-unit development.

    “The savings are genuinely impressive. There is no trade-off with taking the more affordable option as one might normally expect,” said Arjun Shah of Lotus Trident. “Not having to fit hard-wired in-home displays is a huge advantage and we’re getting a great level of energy data. The real value to residents lies in the fact they can easily access their energy usage data and manage their account anywhere, from any internet device. It’s transparent, straightforward, and convenient. In the first few weeks since KURVE was implemented, I’m pleased to say it has gone very smoothly with no issues.”

    Low-cost PAYG metering without compromising the resident experience

    KURVE makes smart metering more accessible for heat network users. It reduces costs and improves access to consumption data. Installation and hardware costs remain a major barrier to PAYG smart meter adoption. This is despite individual heat meters now being a legal requirement in most cases.

    “When we talk about the potential savings KURVE offers, people want to see operational evidence,” commented Ellie Blacklock, Customer Experience Director at Insite Energy. “It’s therefore great to now see sites, owned and managed by housing associations and local authorities, as well as private developers and landlords, going live and reaping the benefits of KURVE.”

    Greenside Views demonstrates benefits beyond immediate operational efficiencies. By providing reliable metering infrastructure and improved access to consumption data, KURVE supports more accurate billing, reduces administrative burden and helps heat network operators manage sites more effectively. These long-term benefits contribute to improved performance and a better experience for both operators and residents.

    Insite Energy and SAV Systems’ clients and stakeholders from across the UK heat network market had repeatedly called for a low-cost PAYG product that does not compromise on service, quality, or convenience to the end-user, and at the same time can help eradicate energy debt risk for housing providers without the need to make large investments in metering hardware.

     

    A PDF version of the Greenside Views case study is also available to download.
    Insite Energy
    Press release