Heat networks don’t come with an instruction manual. Book our free CPD-accredited training to stay ahead.

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A CPD training session for property professionals

Heat network essentials (CPD training)

Heat networks are becoming a bigger part of your portfolio, and a bigger compliance responsibility. In one practical, CPD-certified seminar we’ll walk your team through how heat networks work, what good maintenance and billing look like, and what Ofgem’s new rules mean for you.

Insite's Head of Solutions explains the array of different heat network contracts to a room of property managers.
Built for people who keep heat networks running

Is this for you?

Whether you hold the heat supply agreement or manage the day-to-day, this session is designed to bring you up to speed – no engineering background required.

Housing associations & local authorities managing communal or district heating across their stock.

Property developers handing over new-build heat networks.

Property managers & managing agents responsible for resident service and compliance.

Energy & housing consultants advising clients on heat network performance and compliance.

Heat network operators & suppliers wanting a refresher on best practice and regulation.

Book your seat
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What you'll learn

Module 1 - Maintenance

Efficient systems, proactive care, fewer surprises
Learn what separates planned preventative maintenance from a reactive call-out structure, the key energy centre and network assets you're responsible for, and the red flags that signal your current provider isn't keeping on top of things.

Module 2 - Metering & billing

Accurate data, fair bills, fewer complaints
Get to grips with the metering & billing equipment behind every heat network, the difference between credit and pay-as-you-go billing, and what a compliant, resident-friendly tariff review should look like.

Module 3 - Management

Know your contracts, control your network
Understand the three contracts that shape how a heat network is run, the management options available to you, and how to judge whether your network is delivering value for you and your residents.

Module 4 - Regulations

Get ahead of Ofgem and HNTAS
Get a clear, plain-English walkthrough of the Heat Network (Metering & Billing) Regulations 2014, Ofgem's new consumer protection rules, and what the Heat Networks Technical Assurance Scheme (HNTAS) means for new and existing networks.
A group of property managers are learning about heat network metering & billing, presented by Insite's Solutions Manager,
Everything you need to know about our CPD training

Course details

Format: In-person at your office, or ours in Moorgate, London

Duration: 2h 30mins.

Level: Entry level – no prior heat network knowledge needed

Certification: Certified by the CPD Certification Service

Frequency: Monthly, with sessions open for booking up to two months ahead

Cost: Free

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Get your team up to speed on heat networks

One session, 2.5 hours, a CPD certificate for every attendee. Book your team onto the next ‘Heat network essentials’ seminar.

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Your heat network training questions answered
A property professional is asking a question to one of Insite's trainers.

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A quick guide to heat network regulations