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Ways to Pay

Your home will be fitted with a heat meter (credit/paper bill customers) or a smart meter (pre-pay customers) for paying for your heating and hot water usage.

Credit Billing

We offer a number of ways to pay your heating and hot water bill, with online or in person.

Pre Payment

We offer several ways to top up your smart meter, online, over the phone or in person.

Register your account


If you have just moved in, you can register a new pay as you go account here.  

Make a Payment


There are a number of ways to pay for your heating and hot water. Find all the information you need to manage your bills here.

How to reduce your heating bills

Tips on how to save money on your heating and hot water.

What is a heat network?

Find out how the heating and hot water for your home is supplied.

Insite Energy is registered by the FCA for anti-money laundering, not regulated.
Only banks, building societies, financial services and insurance/re-insurance companies are regulated.