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Blog posts

The latest from Insite Energy on the heat network industry

Insite’s blog posts cover all things heat networks, including the latest regulations, how to manage them as a client, and how to live on them as a resident. Our insights are packed with information, advice and tips to help you navigate district heating.

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Insite Energy shines with ‘Bronze’ win at UK Customer Experience Awards 2023!

9th November 2023

Innovation at the forefront has led to success at the UK CXA. Discover how KURVE and VANTAGE have revolutionised customer satisfaction and network efficiency.

Through a decade of heat networks: Lessons, growth, and shaping the future

19th September 2023

Journey through a transformative decade, as we disrupted norms, embraced regulation, and pave the way for a sustainable, customer-centric heat network future.

Insite’s Insight: What does the Energy Bill Discount Scheme (EBDS) mean for heat network residents?

11th April 2023

The latest Government support scheme, EBDS, requires heat provides to pass-through any discounts to their residents.

South London heat network is first to receive comprehensive maintenance from Insite Energy

6th April 2023

Selecting Insite Energy for both plant room and domestic heat network assets, this South London development benefits from improved reliability and reduced emergency call-out costs.

In conversation with Insite's Head of Customer Services: Creating an award-winning customer services team

16th March 2023

In this interview, we explore how Insite's Head of Customer Services has helped us to consistently hold the highest Trustpilot rating in the UK’s heat network metering & billing market.

Insite Energy is registered by the FCA for anti-money laundering.